Privacy Policy

This policy explains how High Noon Casino handles the information we collect when you visit us and play. Changes take effect as soon as they are posted, and you are told about them on screen when you next sign in.

What we collect

When you register or take part in features such as live chat, we may collect details such as your name, address, e-mail address and phone number. Giving them is your choice, though without them some features stay closed. Our servers also record technical data such as your IP address, browser, operating system and access times. Both are kept on secure servers until your account is closed.

Payments and identity checks

Deposits, withdrawals, refunds and chargebacks run through third-party payment processors, who keep the transaction data under their own privacy policies. To prevent fraud and money laundering we check identity for payments, which can involve copies of cards, photo ID, utility bills or bank statements. That data is stored internally on a secure server, only a small group of authorised staff can see it, and it is not shared unless the law requires it.

How we use it

We use your information to create and run your account, send you account messages, handle payments and refunds, answer support requests, settle disputes and prevent fraud and theft. Advertising, coupons and newsletters are sent only with your consent. Our lawful basis is legitimate interest.

Sharing

We may share information where the law asks for it or to protect rights and safety, and with service providers that work for us, such as payment, analytics, e-mail and support partners. We work only with third parties that follow the General Data Protection Regulation. We never sell or rent your personal details.

Security

Administrative, technical and physical measures protect your information, and SSL connections secure your transactions. No system is perfect, so we keep data breach procedures ready and will tell the supervisory authority and affected players where required.

Your rights

You may ask for a copy of the information we hold about you, and we answer within one month unless the request is complex. You can change your details or close your account through Customer Support, and unsubscribe from our e-mails with the link at the bottom of each message. We do not knowingly collect information from children.